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As a Process Manager in the financial services industry, you will execute and coordinate multidisciplinary projects across all countries to improve end-to-end processes, while coaching and supporting teams to deliver tangible results. You will also develop global standards, enhance process craftsmanship through training and community engagement, and collaborate with senior management to identify new opportunities and initiatives.
The Head of Customer Servicing leads operations across Customer Centers, Back-Office Support, and digital platforms, focusing on high-quality service delivery, operational excellence, and customer loyalty. This role ensures that brand standards are upheld by driving continuous improvements in processes and technical platforms to support various business needs effectively.
Developing and executing demand planning strategies. Ensuring customer satisfaction and accurate inventory levels.
An Operations Manager is required to oversee and enhance the retail operations within the logistics department. This role will focus on implementing strategic plans and managing daily operations to ensure efficiency and productivity.
The Head of IT will lead its technology strategy, infrastructure, and digital transformation initiatives. This role will oversee IT operations, system enhancements, and ensure the company's technology ecosystem aligns with business objectives.
The Director of IT will lead its technology infrastructure and engineering teams. This role will be responsible for driving IT strategy, ensuring platform reliability, security, and scalability, and aligning technology with business objectives.
This role is for a Finance Operations Lead who will serve as a strategic leader and build the Accounting (P2P, O2C, and R2R), Audit, Treasury, and Taxation operations of a growing shared services company.
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